Financial services world reports

Our flagship thought leadership publications offering in-depth analysis, trends, and industry insights across financial services.

World Wealth Report 2022

The past year was a period of tremendous wealth accumulation around the world: recovering economies boosted by stock market gains pushed global high net-worth individual (HNWI) population and global wealth totals to grow by 7.8% and 8%, respectively. But to capture this growth, wealth management firms will need new business models and new and improved ways of delivering more personalized and responsive service, augmenting overall client experience.

Next release

— September 2022

World Life and Health Insurance Report 2022

In the inaugural edition of this report, we will explore how customers perceive the physical and financial wellness and how these two are increasingly overlapping. We will also look at how insurers can regain relevancy and trust by evolving from wellness as an offering to wellness-as-a-service, built around a 360-degree customer view and complete with operational readiness, technology at the core and right ecosystem partnerships. Finally, we offer a solution roadmap to help life and health insurers strengthen their capabilities and develop digital wellness platforms that are engaging and cost-effective.

About
Capgemini Research
Institute for
Financial Services

The Capgemini Research Institute for Financial Services is an in-house think tank focused on digital, innovation, and technology issues impacting global banks, wealth management firms, and insurers. The Institute annually publishes its signature Financial Services World Reports that draw on voice of the customer surveys, CxO interviews, and partnerships with technology companies as well as academia. These data-driven perspectives explore how financial institutions are meeting emerging business challenges with transformative thinking enabled by technology and data.

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